Return and Exchange Policy

Thanks for purchasing our products at www.blissfulshoes.com operated by AR SHOPPING TRADE LLC.

We don't accept cancellation requests if the package is delayed.

Foot Care Accessories

Due to the nature of our business and the products we sell, our accessories as bunion sleeves, insoles, oils, and other similar items are not eligible for a refund even if they are unworn.

These products are non-refundable for sanitary purposes.

If our products arrived damaged, rotten, or contaminated in any way, please contact us right away and we will be happy to send a free replacement.

If anything needs to be clarified or you have more questions, please contact our customer support team.

We reserve the right to reject a free exchange if the product is as described.

Comfy Shoes

At Blissful Shoes , we are committed to ensuring your satisfaction with your purchases. We understand that circumstances may arise where you need to request a refund or exchange. Please review our refund policy below to understand your options and eligibility criteria.

1. Exchanges for Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team within 3 days of receiving the product. To facilitate the process, provide us with clear pictures or a video demonstrating the issue. Once we verify the damage or defect, we will gladly offer you an exchange for the same item. If the product is out of stock, we will provide a full refund.

2. Partial Refunds for Any Reason: We understand that personal preferences can vary. If you are unsatisfied with your purchase for any reason other than damage or defect, we offer partial refunds. To be eligible for a partial refund, you must contact our customer support team within 3 days of receiving the product. You are required to provide pictures or a video showing the item's condition and a detailed explanation of your dissatisfaction. Our team will review your request, and if approved, we will provide a partial refund.

3. Full Refund for Incorrect Item Shipped: If we ship a different item than the one you ordered, we sincerely apologize for the error. Please notify our customer support team within 3 days of receiving the product. We will arrange for the return of the incorrect item at our expense. Once we receive the returned item, we will issue a full refund or send the correct item, depending on your preference.

4. Exchange for Wrong Size, Fit, or Unsatisfactory Item: If you receive an item in the wrong size, or fit, or find it unsatisfactory, please contact our customer support team within 3 days of receiving the product. We will guide you through the exchange process and assist you in selecting the appropriate size or an alternative item. The item must be returned in its original condition, unused and unwashed, with all tags and packaging intact.

5. Restocking Fee for Order Cancellation: For order cancellations made within 24 hours of purchase, a restocking fee of 30% will apply. This fee covers the processing and handling costs incurred during the cancellation process. The remaining amount will be refunded to your original payment method.

6. Sale Items: Sale items are not eligible for refunds. However, we offer exchanges with any other available item or a partial refund through store credit. Please contact our customer support team within 3 days of receiving the sale item to initiate the exchange or partial refund process.

7. International Warehouse Returns for Defective Items: For customers who received a defective item, we offer the option to return the item to our international warehouse for a full refund. Please contact our customer support team within 3 days of receiving the product for further instructions on the return process.

General Terms and Conditions:

• To be eligible for a refund or exchange, you must provide proof of purchase, such as an order number or receipt.
• The customer is responsible for the cost of return shipping, except in cases where the item received was incorrect or defective.
• Refunds will be issued to the original payment method used during the purchase.
• Please allow 5-10 days for the refund to be processed after we receive the returned item.
• Refunds may be subject to deductions for any discounts, promotions, or coupons applied during the original purchase.

Please note that this refund policy is subject to change at any time without prior notice. We encourage you to review this policy periodically for any updates.

If you have any further questions or require assistance, please reach out to our customer support team at support@blissfulshoes.com. We are here to help you and ensure your satisfaction with our products and services.

Invalid reasons 

Buyer no longer wants the items - this is the most common example, which we cannot honor if we want to continue offering great value at Blissful Shoes.

The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

Buyer found items cheaper somewhere else - Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. 

Late Orders or Delivered but not received

If you no longer need the product, in case it arrives later than expected, we won't be able to accept any refund request.

If your item has yet to reach you, but it shows to be delivered, you must contact the carrier and get a lost report. Only in this case will we be able to ship it again. We don't accept any refund requests in this case.

Refund Method

Most of the refunds will be issued on the same payment method used. If the customer wants to purchase a different item and wait less time for reimbursement, we can issue a refund as a store credit. 

Please read all the refund/exchange policies before contacting us.

Thank you for shopping with us!